.page-faq {
  overflow-x: clip;
  padding-bottom: clamp(40px, 7vw, 88px);
}

/* ---------- 面包屑 ---------- */
.page-faq .faq-crumbs {
  margin-bottom: 18px;
}

.page-faq .faq-crumbs__list {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
  font-size: var(--fs-12);
}

.page-faq .faq-crumbs__current {
  color: var(--ash);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: clamp(26px, 5vw, 56px) 0 clamp(36px, 6vw, 76px);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: -30% -12% auto -12%;
  height: 620px;
  background:
    radial-gradient(58% 58% at 16% 22%, rgba(124, 77, 255, 0.34), transparent 72%),
    radial-gradient(46% 46% at 84% 8%, rgba(41, 227, 208, 0.16), transparent 74%),
    radial-gradient(30% 30% at 62% 78%, rgba(255, 107, 74, 0.12), transparent 76%);
  pointer-events: none;
}

.page-faq .faq-hero__inner {
  position: relative;
  display: grid;
  gap: clamp(28px, 5vw, 56px);
  align-items: center;
}

.page-faq .faq-hero__copy {
  min-width: 0;
}

.page-faq .faq-hero__eyebrow {
  margin: 0 0 14px;
  color: var(--cyan);
  font-size: var(--fs-12);
  letter-spacing: 0.2em;
  text-transform: uppercase;
}

.page-faq .faq-hero__title {
  margin: 0 0 20px;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(32px, 5.4vw, 64px);
  line-height: 1.12;
  letter-spacing: -0.02em;
  color: var(--mist);
  max-width: 18em;
}

.page-faq .faq-hero__lead {
  margin: 0 0 28px;
  max-width: 40em;
  color: var(--ash);
  font-size: var(--fs-16);
  line-height: 1.75;
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-bottom: 30px;
}

.page-faq .faq-hero__stats {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-stat {
  display: grid;
  gap: 4px;
  padding: 14px 16px;
  border-radius: var(--radius-s);
  border: 1px solid var(--line);
  border-left: 3px solid var(--cyan);
  background: rgba(18, 16, 32, 0.66);
}

.page-faq .faq-stat__num {
  color: var(--cyan);
  font-size: var(--fs-20);
  font-weight: 700;
  letter-spacing: -0.01em;
}

.page-faq .faq-stat__label {
  color: var(--ash);
  font-size: var(--fs-12);
  line-height: 1.5;
}

.page-faq .faq-hero__figure {
  margin: 0;
  min-width: 0;
}

.page-faq .faq-hero__figure .figure__media {
  border-radius: var(--radius-l);
  border: 1px solid var(--line-strong);
  overflow: hidden;
  box-shadow: 0 24px 60px rgba(11, 11, 18, 0.55);
}

.page-faq .figure__media img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-hero__figure .figure__caption {
  margin-top: 12px;
  color: var(--ash);
  font-size: var(--fs-12);
  line-height: 1.6;
}

/* ---------- 快速定位 ---------- */
.page-faq .faq-quick__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-quick__link {
  display: grid;
  gap: 8px;
  min-height: 130px;
  padding: 20px 22px;
  border-radius: var(--radius-m);
  border: 1px solid var(--line);
  background: linear-gradient(158deg, rgba(124, 77, 255, 0.14), rgba(11, 11, 18, 0.72));
  color: var(--mist);
  text-decoration: none;
  transition: transform 0.22s var(--ease), border-color 0.22s var(--ease), background 0.22s var(--ease);
}

.page-faq .faq-quick__link:hover,
.page-faq .faq-quick__link:focus-visible {
  transform: translateY(-3px);
  border-color: var(--lilac);
  background: linear-gradient(158deg, rgba(124, 77, 255, 0.26), rgba(18, 16, 32, 0.9));
}

.page-faq .faq-quick__num {
  color: var(--cyan);
  font-size: var(--fs-14);
  letter-spacing: 0.08em;
}

.page-faq .faq-quick__label {
  font-family: var(--font-display);
  font-weight: 800;
  font-size: var(--fs-20);
  line-height: 1.35;
  letter-spacing: -0.01em;
}

.page-faq .faq-quick__hint {
  align-self: end;
  color: var(--ash);
  font-size: var(--fs-12);
  letter-spacing: 0.06em;
}

/* ---------- 筛选 ---------- */
.page-faq .faq-filter {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 14px;
  margin: 0 0 24px;
}

.page-faq .faq-filter__label {
  color: var(--ash);
  font-size: var(--fs-12);
  letter-spacing: 0.18em;
  text-transform: uppercase;
}

/* ---------- 折叠分组 ---------- */
.page-faq .faq-items {
  display: grid;
  gap: 16px;
}

.page-faq .faq-item {
  border: 1px solid var(--line);
  border-radius: var(--radius-l);
  background: linear-gradient(180deg, rgba(18, 16, 32, 0.94), rgba(11, 11, 18, 0.88));
  overflow: hidden;
  scroll-margin-top: calc(var(--header-total) + 24px);
  transition: border-color 0.22s var(--ease);
}

.page-faq .faq-item[open] {
  border-color: var(--line-strong);
}

.page-faq .faq-item__summary {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 20px 22px;
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-item__summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__summary:focus-visible {
  outline: 2px solid var(--lilac);
  outline-offset: -2px;
}

.page-faq .faq-item__num {
  flex: none;
  color: var(--cyan);
  font-size: var(--fs-14);
  letter-spacing: 0.06em;
}

.page-faq .faq-item__title {
  flex: 1 1 auto;
  min-width: 0;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: var(--fs-20);
  line-height: 1.4;
  letter-spacing: -0.01em;
  color: var(--mist);
}

.page-faq .faq-item__chev {
  flex: none;
  width: 11px;
  height: 11px;
  margin-right: 4px;
  border-right: 2px solid var(--lilac);
  border-bottom: 2px solid var(--lilac);
  transform: rotate(45deg);
  transition: transform 0.22s var(--ease);
}

.page-faq .faq-item[open] .faq-item__chev {
  transform: rotate(-135deg);
}

.page-faq .faq-item__body {
  padding: 0 22px 24px;
}

.page-faq .faq-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin: 0 0 22px;
}

.page-faq .faq-tag {
  display: inline-block;
  padding: 8px 14px;
  border-radius: 999px;
  font-size: var(--fs-14);
  line-height: 1.55;
}

.page-faq .faq-tag--signal {
  color: #FFD6CB;
  border: 1px solid rgba(255, 107, 74, 0.44);
  background: rgba(255, 107, 74, 0.14);
}

.page-faq .faq-tag--cause {
  color: #B8FFF4;
  border: 1px solid rgba(41, 227, 208, 0.36);
  background: rgba(41, 227, 208, 0.1);
}

.page-faq .faq-steps {
  display: grid;
  gap: 18px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-step {
  position: relative;
  padding-left: 48px;
}

.page-faq .faq-step::before {
  content: "";
  position: absolute;
  left: 17px;
  top: 38px;
  bottom: -18px;
  width: 1px;
  background: linear-gradient(180deg, rgba(201, 182, 255, 0.4), rgba(201, 182, 255, 0.05));
}

.page-faq .faq-step:last-child::before {
  display: none;
}

.page-faq .faq-step__idx {
  position: absolute;
  left: 0;
  top: 0;
  display: grid;
  place-items: center;
  width: 35px;
  height: 35px;
  border-radius: 50%;
  border: 1px solid rgba(41, 227, 208, 0.5);
  background: rgba(41, 227, 208, 0.09);
  color: var(--cyan);
  font-size: var(--fs-12);
}

.page-faq .faq-step__text {
  margin: 0;
  color: var(--mist);
  font-size: var(--fs-16);
  line-height: 1.75;
}

.page-faq .faq-item__body a,
.page-faq .faq-step__text a {
  color: var(--lilac);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-escalate {
  margin: 22px 0 0;
  padding: 14px 18px;
  border-radius: var(--radius-s);
  border-left: 3px solid var(--coral);
  background: rgba(255, 107, 74, 0.09);
  color: var(--mist);
  font-size: var(--fs-14);
  line-height: 1.72;
}

.page-faq .faq-escalate a {
  color: #FFD6CB;
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 自查清单 ---------- */
.page-faq .faq-check__inner {
  display: grid;
  gap: clamp(26px, 4vw, 48px);
  align-items: center;
}

.page-faq .faq-check__figure {
  margin: 0;
  min-width: 0;
}

.page-faq .faq-check__figure .figure__media {
  border-radius: var(--radius-l);
  border: 1px solid var(--line-strong);
  overflow: hidden;
}

.page-faq .faq-check__body {
  min-width: 0;
}

.page-faq .faq-check__list {
  display: grid;
  gap: 12px;
  margin: 22px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-check__item {
  display: flex;
  gap: 14px;
  padding: 14px 18px;
  border-radius: var(--radius-s);
  border: 1px solid rgba(201, 182, 255, 0.16);
  background: rgba(11, 11, 18, 0.46);
}

.page-faq .faq-check__mark {
  flex: none;
  padding-top: 3px;
  color: var(--coral);
  font-size: var(--fs-12);
  letter-spacing: 0.06em;
}

.page-faq .faq-check__text {
  margin: 0;
  color: var(--mist);
  font-size: var(--fs-16);
  line-height: 1.7;
}

.page-faq .faq-contact {
  display: grid;
  gap: 12px;
  margin-top: 26px;
  padding: 20px 22px;
  border-radius: var(--radius-m);
  border: 1px solid var(--line);
  background: rgba(11, 11, 18, 0.58);
}

.page-faq .faq-contact__row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 14px;
}

.page-faq .faq-contact__label {
  flex: none;
  min-width: 5em;
  color: var(--ash);
  font-size: var(--fs-14);
}

.page-faq .faq-contact__value {
  color: var(--mist);
  font-size: var(--fs-16);
  word-break: break-word;
}

.page-faq .faq-contact__note {
  margin: 0;
  color: var(--ash);
  font-size: var(--fs-14);
  line-height: 1.72;
}

/* ---------- 后续去向 ---------- */
.page-faq .faq-next__grid {
  margin-top: 6px;
}

.page-faq .faq-next__card {
  display: flex;
  flex-direction: column;
  gap: 10px;
  text-decoration: none;
}

.page-faq .faq-next__num {
  color: var(--violet);
  font-size: var(--fs-14);
  letter-spacing: 0.08em;
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-quick__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
  }

  .page-faq .faq-check__inner {
    grid-template-columns: minmax(0, 0.82fr) minmax(0, 1.18fr);
  }

  .page-faq .faq-item__summary {
    padding: 24px 30px;
  }

  .page-faq .faq-item__body {
    padding: 0 30px 30px;
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-quick__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-steps {
    gap: 20px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-quick__link,
  .page-faq .faq-item,
  .page-faq .faq-item__chev {
    transition: none;
  }

  .page-faq .faq-quick__link:hover,
  .page-faq .faq-quick__link:focus-visible {
    transform: none;
  }
}